Snares Penguin Support Information

Keyboard Special Function Keys

Please see our keyboard documentation.

HDMI & Microphone

HDMI & Microphone: If your experiencing problems with the microphone or HDMI ports upgrade to the latest BIOS.

Provided you have kernel 3.5 or newer in Linux Mint 13, 14, 15, 16, 17, Ubuntu 12.04, 12.10, 13.04, 13.10, 14.04, Debian 7, or Trisquel 6, 6.01, 7, the following package will fix issues with the brightness keys not working:

http://thinkpenguin.com/files/acpi-fix.deb

To upgrade your kernel in Trisquel 6 see kernel upgrade directions

* Please note that you may need to add i915.disable_power_well=0 to your grub configuration file's kernel line as we have not yet release an updated deb package which includes it. Some kernel versions are impacted and this will work around an HDMI audio out bug that may be a problem for some users.

For Fedora 20 to add brightness key support

1. Open /etc/default/grub in your favourite editor and find the line that starts with GRUB_CMDLINE_LINUX. Append acpi_backlight=vendor to the end of this line before the closing ".

2. If the OS was installed in traditional BIOS mode run:

grub2-mkconfig -o /boot/grub2/grub.cfg

If the OS is installed in UEFI mode run:

grub2-mkconfig -o /boot/efi/EFI/fedora/grub.cfg

Reboot for changes to take effect.

For OpenSUSE 13.1 to add brightness key support & fix HDMI audio out

1. Open /etc/default/grub in your favourite editor and find the line that starts with GRUB_CMDLINE_LINUX. Append i915.disable_power_well=0 acpi_backlight=vendor to the end of this line before the closing ".

2. Run sudo /usr/sbin/grub2-mkconfig --output=/boot/grub2/grub.cfg

Reboot for changes to take effect.

For other distributions/releases/versions to add brightness key support add this to your kernel boot line in GRUB etc:

i915.disable_power_well=0 acpi_os_name=Linux acpi_osi=vendor

Example with Ubuntu 13.04:

1. Open a terminal (you can do this from dash > gnome-terminal)

2. Type the following and hit enter

sudo nano /etc/default/grub

3. Use your arrow keys to modify the following line:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

to read:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.disable_power_well=0 acpi_os_name=Linux acpi_osi=vendor"

4. Save and exit (hold ctrl and hit x, then hit y to save)

5. Run the following:

sudo update-grub

Microphone stops working fix

1. Connect a microphone or pair of headphones to the input jack and pull it out. The internal microphone should start working again.

2. You can also do this through software. The utility is called `pavucontrol` (more info here: https://apps.ubuntu.com/cat/applications/pavucontrol/).

Tutorial on removing the MSATA SSD Card

See PDF here

BIOS Password Reset Info

1. Take the battery out.

2. Power up with the battery out.

3. You'll notice right away the BIOS is reset back to "default" or "factory" settings.

4. Power down.

5. Put the battery back in.